Common Problems

Unsure what to do when the File Download pop up appears?

 

Simply click open and your default media player will open our radio stream. If this fails follow the step by step guide below for your media player, Tone radio recommends iTunes

 

iTunes

Step 1: Open iTunes

Step 2: Click the advanced tab on the top navigation

Step 3: Click open audio stream as highlight above and the below will open

Step 4 : Enter http://194.66.195.50:8000/listen.pls into the box and click the Ok button. iTunes will load the tone stream and Tone should play.

 

Real Player

Please note Tone Radios stream is not supported in all versions of Real Player

Step 1 : Open Real Player

Step 2 : Click the file tab on the top navigation (shown below)

Step 3 : Click open location (shown above)

Step 4 : Enter http://194.66.195.50:8000/listen.pls into the box and click the open button. Real Player will load the tone stream.

 

Windows Media Player

Please note Tone Radios stream is not supported in all versions of Windows Media Player

Step 1: Open Windows Media Player 

Step 2: Left click to bring up the file menu ( As Shown Below)

Step 3: Click Open Url on the menu (Shown Below)

Step 4: Enter http://194.66.195.50:8000/listen.pls into the box and click the Ok button. Windows Media Player will load the tone stream.

 

 If you continue to have problems please contact Robbie: rpert@glos.ac.uk